How to Transfer a Call

You can transfer a Skype for Business call to another person or number. For example, if you need someone else to handle the call, you can transfer to them.

Transferring a Call from the Skype Client: 

1. Click the Call Controls button in the call window.

2. Click Transfer, type the number, or enter the number in the text box. The Transfer Call window appears.

3. Click one of your numbers, such as your mobile phone, (these are the numbers that were added to your Skype for Business account).

4. Click Transfer.

From your Phone Set:

1. Click Transfer
2. If the desired contact is a member of your favorites, Click Lines and then Select the button with the name of the contact you are transferring to on your phone.
3. If the desired contact isn’t in your favorites, click Transfer, more, Contacts, more, Search, ABC, and then type their name by using the number pad.

For a short video on how to transfer calls, click on this link:

https://www.youtube.com/watch?v=r2FAThc4roU