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CSR Robots Forecast To Reach 23k by 2022
The rise of the machines is getting started in earnest. There will be more than 23,000 robots deployed for customer service roles between last year and 2022, according to a customer service robots forecast from market research firm Tractica. The robots will generate $451 million in revenue, researchers said.
 
NTCA Members Battling Obstacles to Provide Higher Broadband Speeds
The NTCA – The Rural Broadband Association, released its “NTCA 2016 Broadband/Internet Availability Survey Report” survey results, noting high deployment costs remain the chief obstacle for widespread availability. Read more by clicking the link below or on NTCA.org.
Solar Eclipse Impact on Telecom Was Big
The recent solar eclipse impact on telecom was big, according to data from DialogTech, a company that provides marketing analytics for phone calls. The sun was not the only thing that disappeared during the August 21 solar eclipse, DialogTech noted. Consumers did as well.
Attitudes Toward Artificial Intelligence: Survey Finds Interest, Wariness
People are eager to exploit the benefits of artificial intelligence but also are wary of the technology, according to a new survey about attitudes toward artificial intelligence (AI).
Research: Close to 90% of Adult Broadband Users Now Binge Watch Video Programming
Binge television watching – viewing at least two episodes of a series in one sitting – is a growing trend. Market research firm. The Diffusion Group found that 86 percent of adult broadband users do this at least occasionally and 58 percent of 18 to 34 year-olds do so daily.
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